Administrative Assistant

Full-Time

Qualifications

  • Completion of a recognized Office Administration program an asset
  • Knowledge and understanding of medical office work ie. billing insurances, scheduling appointments an asset
  • Be Kind, Empathic, Dependable, Team Player

Job Responsibilities

  • Work directly with Clinical Director and multi-disciplinary healthcare team
  • Managing the day-to-day activities of the clinic by providing administrative duties such as: scheduling appointments, answering telephones, scanning, faxing, mailing, etc.
  • Greeting patients and maintaining a pristine friendly environment
  • Ensuring confidentiality of patient records, medical information and communicate with insurance companies, adjustors and case managers
  • Maintaining accurate files & patient records, consent forms, processing payments, end of day transaction reports and collections of all outstanding accounts
  • Implement protocols and procedures to improve staff productivity, be responsible for managing inventory reports and ordering products
  • Follow all reporting requirements for third party vendors – WCB, MVA, LTD claims. Laundry and cleaning duties as needed

Requirements

  • Display strong attention to customer service and embody a dedicated work ethic
  • Showcase organizational, time management and decision making skills
  • Be able to make decisions independently and work effectively as a team member
  • Have positive communication skills to provide a high quality patient experience
  • Display a positive attitude with empathy to improve team productivity
  • Be proficient with learning to use an appointment scheduling software

* Note: Training is provided on all aspects of the role with ongoing support from a core of other administrative assistants.

Positions available at our Charlottetown and Stratford locations. Please specify which location you are interested in, if only able to accommodate one.

Benefits and Perks

Competitive Compensation

Health Benefits

Mentorship

Vacation Pay

Free Wellness Classes

Ready to be part of a collaborative team where your contributions matter?

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